This paper focuses on the importance of communication between medical teams and the patients and their families, even when mediated by technological tools. Medicine is changing following the fourth industrial revolution: from CAT, x-rays, UV radiations, to electronic records, apps to help patients following treatments, telemedicine, and the use of AI in doctors' decision-making processes. The COVID-19 pandemic has highlighted both the fruitful and the problematic side of a revolution that involves relational aspects. Digital tools such as tablet, smartphones, and video calling apps proved to be essential. I analyze three cases that reveal the helpfulness of new communication technologies and their limitations: physicians and non-hospitalized patients, families and patients, healthcare professional and patients' families. The medical relationship is not only clinical but also and essentially human: we need to pay attention to the communicative side of a process that hopefully will always be at least partly human-e.
Toward a digitalized medicine. The Covid-19 pandemic as a disclosure of the importance of communication in the clinical world
Monica Consolandi
In corso di stampa
Abstract
This paper focuses on the importance of communication between medical teams and the patients and their families, even when mediated by technological tools. Medicine is changing following the fourth industrial revolution: from CAT, x-rays, UV radiations, to electronic records, apps to help patients following treatments, telemedicine, and the use of AI in doctors' decision-making processes. The COVID-19 pandemic has highlighted both the fruitful and the problematic side of a revolution that involves relational aspects. Digital tools such as tablet, smartphones, and video calling apps proved to be essential. I analyze three cases that reveal the helpfulness of new communication technologies and their limitations: physicians and non-hospitalized patients, families and patients, healthcare professional and patients' families. The medical relationship is not only clinical but also and essentially human: we need to pay attention to the communicative side of a process that hopefully will always be at least partly human-e.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
