The research question addressed by this paper is a simple one: are European consumers happy with the price they pay for electricity supply services after two decades of reforms? We focus on self-assessed consumers' satisfaction as reported in three waves of the Eurobarometer surveys, 2000–2002–2004, conditioning on a set of indicators of public ownership and liberalisation across the EU-15. After controlling for individual and country characteristics, we find that consumers are happier with the prices they pay when in their country there are both public ownership and liberalisation. We discuss this finding

«Would you say that the price you pay for electricity is fair?» : consumers' satisfaction and utility reforms in the EU15

Fiorio, Carlo;
2011

Abstract

The research question addressed by this paper is a simple one: are European consumers happy with the price they pay for electricity supply services after two decades of reforms? We focus on self-assessed consumers' satisfaction as reported in three waves of the Eurobarometer surveys, 2000–2002–2004, conditioning on a set of indicators of public ownership and liberalisation across the EU-15. After controlling for individual and country characteristics, we find that consumers are happier with the prices they pay when in their country there are both public ownership and liberalisation. We discuss this finding
File in questo prodotto:
Non ci sono file associati a questo prodotto.

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11582/215621
 Attenzione

Attenzione! I dati visualizzati non sono stati sottoposti a validazione da parte dell'ateneo

Citazioni
  • ???jsp.display-item.citation.pmc??? ND
social impact