In this paper we present two projects concerned with the application of natural language processing technology for improving communication between Public Administration and citizens. The first project, GIST, is concerned with automatic multilingual generation of instructional text for form-filling. The second project, TAMIC, aims at providing an interface for interactive access to information. centered on natural language processing and supposed to be used by the clerk but with the active participation of the citizen
Natural Language Processing for Transparent Communication Between Public Administration and Citizens
Magnini, Bernardo;Not, Elena;Stock, Oliviero;Strapparava, Carlo
2000-01-01
Abstract
In this paper we present two projects concerned with the application of natural language processing technology for improving communication between Public Administration and citizens. The first project, GIST, is concerned with automatic multilingual generation of instructional text for form-filling. The second project, TAMIC, aims at providing an interface for interactive access to information. centered on natural language processing and supposed to be used by the clerk but with the active participation of the citizenFile in questo prodotto:
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