COVID-19 Pandemic and New Cardiology Telemonitoring Organization: How to Cast the Others

Overthelastdecade,ICTinnovationinhealthcarehavebeenexploredand extensively tested. While such implementation and use were not straightforward, the COVID-19 pandemic has accelerated a widespread use of new online services like telemonitoring. This paper takes a closer look at the cardiology telemonitoring to shed light on the technology adoption in the healthcare system. While, on the one hand, healthcare professionals have known how to quickly gear up to respond to the new constraints, on the other it seems that the stakeholders of the system show mixed feelings about them. Looking at two different cardiology departments, the paper highlights that this resilience can be allied with organizational innovations underway and in some cases assume an acceleration that is not easily predictable.