In recent years, fostered by deep learning technologies and by the high demand for conversational AI, various approaches have been proposed that address the capacity to elicit and understand user’s needs in task-oriented dialogue systems. We focus on two core tasks, slot filling (SF) and intent classification (IC), and survey how neural based models have rapidly evolved to address natural language understanding in dialogue systems. We introduce three neural architectures: independent models, which model SF and IC separately, joint models, which exploit the mutual benefit of the two tasks simultaneously, and transfer learning models, that scale the model to new domains. We discuss the current state of the research in SF and IC, and highlight challenges that still require attention.

Recent Neural Methods on Slot Filling and Intent Classification for Task-Oriented Dialogue Systems: A Survey

Samuel Louvan;Bernardo Magnini
2020-01-01

Abstract

In recent years, fostered by deep learning technologies and by the high demand for conversational AI, various approaches have been proposed that address the capacity to elicit and understand user’s needs in task-oriented dialogue systems. We focus on two core tasks, slot filling (SF) and intent classification (IC), and survey how neural based models have rapidly evolved to address natural language understanding in dialogue systems. We introduce three neural architectures: independent models, which model SF and IC separately, joint models, which exploit the mutual benefit of the two tasks simultaneously, and transfer learning models, that scale the model to new domains. We discuss the current state of the research in SF and IC, and highlight challenges that still require attention.
2020
978-1-952148-27-9
File in questo prodotto:
Non ci sono file associati a questo prodotto.

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11582/324166
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
social impact