This paper describes and discusses the application of various state-of-the-art techniques to improve the design and usability of a web application in the B2C area. It is illustrated by the ongoing project of developing an intelligent destination recommender system (DieToRecs). These techniques comprise four particular evaluation steps: 1. a concept test, 2. a cognitive walkthrough, 3. a heuristic evaluation, and 4. an experimental evaluation by system users. Each section (i.e. evaluation step) addresses three areas of interest: a) the starting situation and objective, b) a short description of the applied method and the procedure, c) a brief summary of the results and the lessons learned for the general use of evaluative techniques
Prototype testing for a destination recommender system: steps, procedures and implications
Del Missier, Fabio;Ricci, Francesco;
2004-01-01
Abstract
This paper describes and discusses the application of various state-of-the-art techniques to improve the design and usability of a web application in the B2C area. It is illustrated by the ongoing project of developing an intelligent destination recommender system (DieToRecs). These techniques comprise four particular evaluation steps: 1. a concept test, 2. a cognitive walkthrough, 3. a heuristic evaluation, and 4. an experimental evaluation by system users. Each section (i.e. evaluation step) addresses three areas of interest: a) the starting situation and objective, b) a short description of the applied method and the procedure, c) a brief summary of the results and the lessons learned for the general use of evaluative techniquesI documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
