Generally user modelling concerns a user interacting with a standing console. This scenario does not represent the HyperAudio system in use: a visitor freely moves in a museum gathering information from an adaptive and portable electronic guide. In order to provide HyperAudio designers with presumptive user's behaviour, data about typical visitors' profiles and visit styles were collected through a questionnaire. Data analysis pointed out important unpredicted situations (e.g. importance of social context) and confirmed some initial hypothesis (e.g. the relevance of visit span, the importance of a guide). This paper reports about this experience describing how it is possible to go from designer's questions to guidelines for user modelling making the best use of empirical investigation
A User Centered Approach to User Modelling
1999-01-01
Abstract
Generally user modelling concerns a user interacting with a standing console. This scenario does not represent the HyperAudio system in use: a visitor freely moves in a museum gathering information from an adaptive and portable electronic guide. In order to provide HyperAudio designers with presumptive user's behaviour, data about typical visitors' profiles and visit styles were collected through a questionnaire. Data analysis pointed out important unpredicted situations (e.g. importance of social context) and confirmed some initial hypothesis (e.g. the relevance of visit span, the importance of a guide). This paper reports about this experience describing how it is possible to go from designer's questions to guidelines for user modelling making the best use of empirical investigationI documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
